# Tracking Points

Attached to a <mark style="color:purple;">shipment</mark>, they reflect operations around goods and shipment.

### The basics

A <mark style="color:purple;">shipment</mark> has at least 2 tracking points attached: *Departure* and *Delivery*. Those 2 tracking points are the minimum 2 operations around the shipment.

But many other operations can enrich tracking points within a shipment (like transport mode, National / International, State of goods…). These operations can be set manually or provided via external integrations.

### Tracking points rules

* The target time is inherited from the booking
* A tracking point cannot be rescheduled before its theoretical time.
* The recorded time is the one set by the user on the platform or by the driver mobile application.
* A tracking point can be filled afterwards.

### Status of tracking points

* A Tracking point includes a *place*, a *planned date* and an *effective date*.
* A Tracking point can be either *confirmed*, *cancelled* or *rescheduled*.

### Carrier external integration

Tracking in Shiptify has been designed to be as simple as possible and to be understood by everyone.

{% hint style="info" %}
We try to include only the most interesting carrier events and not all of them.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shiptify.com/general-overview/objects-and-ids/tracking-points.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
