> For the complete documentation index, see [llms.txt](https://docs.shiptify.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shiptify.com/general-overview/glossary.md). # Glossary Please find below some definitions you may find useful #### Booking or Shipment request A booking defines a transportation request. It could be set as a draft when created, a booking can be filled gradually up to the moment it becomes one or many shipments (Multi-containers). A booking sets all parameters of a request : pickup location, delivery location, planning, cost, chosen carrier, kind of goods and packing list, legal documents… There are two different booking processes available : direct ones, and the quotations. #### Carrier A carrier is the partner which provides transportation services. A carrier can work with many different shippers (his clients) on Shiptify platform. A carrier can only see information related to the shipments they have been awarded with. #### Quotation If you make a quotation process for a booking, you will have to define which carriers you want to send it to. Each carrier will be notified about it. They can provide you with a quote or not. By the end of the quotation process, a shipper selects the carrier he wants to work with. Only this last gets to see more booking information and gets to interact with the shipper. #### Metadata These are key values you can attach to each booking or shipment. Keys are defined in a dictionary. There is no integrity or unicity check. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.shiptify.com/general-overview/glossary.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.